1. Overview
Veyora is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What We Collect
We may collect personal and business information such as your name, email address, phone number, ABN, NDIS status, and usage data (via cookies and analytics).
3. How We Collect It
We collect information through web forms, account registrations, emails, phone calls, and automatically through technologies like cookies and analytics tools.
4. Why We Collect It
- To provide NDIS consulting services and access to documents
- To manage memberships and process secure payments
- To improve our website, products, and communications
- To comply with Australian legal and regulatory obligations
5. Disclosure
We do not sell your personal information. We may share data with secure, trusted third-party service providers (e.g. payment processors, analytics, email tools) strictly for business purposes.
6. Overseas Storage
Your information may be stored on encrypted servers located in countries such as the United States. We take steps to ensure these providers uphold equivalent data protection standards.
7. Data Security
We use SSL encryption, secure login systems, and internal controls to protect your personal information. Access is restricted to authorised staff only.
8. Access & Correction
You have the right to request access to or correction of your personal data at any time by contacting us at info@veyora.com.au.
9. Cookies
We use cookies to enhance your user experience and track site usage. You can modify your browser settings to disable cookies if preferred.
10. Policy Updates
This Privacy Policy may be updated periodically. Please revisit this page to stay informed of any changes.
11. Complaints
If you believe your privacy has been breached, please contact us. We take all complaints seriously and aim to resolve them within 5 business days.
12. Contact
For all privacy-related enquiries, please contact us at info@veyora.com.au.