Incident Management & Reportable Incidents (Online Course)

Incidents happen. Mishandling them is what fails audits.

Course modules

• What counts as an incident, and what makes one reportable
• Immediate response: safety first, then documentation
• Recording incidents correctly in your incident register
• Reportable incidents: the 24-hour and 5-day notifications to the NDIS Commission
• Investigations, outcomes and supporting participants afterwards
• Learning from incidents: corrective actions and prevention

What you get

• Self-paced online course with certificate of completion
• Training record formatted for your audit evidence file

Who it's for

All support workers and managers: incident management is audited at every provider.