Auditors question the director, not the folder.
A policy that exists but isn't used is just paper. We'll put your director through a mock auditor interview and tell you exactly where it falls over — before someone with authority does it instead.
Book your review
Leave your details and we'll email you times. One condition: the director takes the call personally.
Booked in — nice one.
We'll email you times shortly. In the meantime, the 1 October checklist is worth a read before the call.
Four questions worth testing on yourself
This is the shape of what gets asked. If any of them makes you reach for a folder rather than an answer, that's the gap.
Walk me through your last reportable incident.
Not the policy — the actual incident. Who was told, when, what the clock was, and what changed afterwards.
Show me where you checked this worker's screening.
The record, the expiry date, and who is responsible for noticing before it lapses.
A participant complains about a support worker. What happens next?
Answered as a sequence with names and timeframes, not as a description of a complaints policy.
Who wrote this procedure, and when did you last change it?
The question behind the question is whether the document belongs to your organisation, or to whoever sold it to you.
How it runs
No preparation needed. Turning up cold is the point — that's what the audit will be like.
Forty-five minutes by video. Real auditor questions, real follow-ups, and the “show me” that catches people out. Recorded so you can rewatch it.
Within 48 hours: what would have been raised as a non-conformance, ranked by severity, with what to do about each one.
Fix it yourself with the list, or ask us to help. There is no pitch in the report and no follow-up sequence you didn't ask for.
Why we're doing these free
Because we want the findings. Veyora is new, and the fastest way to learn where providers actually fail is to sit with them and ask. You get the report either way — that's the trade, and we'd rather say so than pretend it's charity.
What we control, and what we don't
We control
- Whether your director has rehearsed the questioning
- What we tell you about the gaps we find
- Getting the report to you within 48 hours
- Being honest when you don't need us
We don't control
- What your auditor asks on the day
- Auditor availability or queue length
- The Commission's assessment timeframes
- The outcome of your audit
Book the review
Free before 1 October. Forty-five minutes, recorded, written gap list within 48 hours.
Booked in — nice one.
We'll email you times shortly.
Veyora — NDIS registration documentation, training and audit support. ABN 53 674 030 105. Veyora provides documentation and support services, is not affiliated with the NDIS Commission, and is not an approved quality auditor. A readiness review is a rehearsal, not an audit, and carries no standing with the Commission. We do not guarantee registration; registration decisions are made by the NDIS Quality and Safeguards Commission.
Free reviews are limited and offered before 1 October 2026. Prefer a full paid engagement? See the Mock Audit & Audit Readiness Review or the AuditCoach coaching add-on.