Everything an approved quality auditor checks before your NDIS audit, in one clean, tickable list. Built from what auditors actually ask to see.
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Download the checklistWhat is in the NDIS audit readiness checklist
The checklist follows the same path an approved quality auditor takes through your organisation. It lists the policies, procedures, registers and records they will ask to see, grouped the way they will ask for them, so you can tick your way through instead of guessing what is missing.
It is organised around the NDIS Practice Standards, so every line has a home:
- Rights and responsibilities including consent, privacy, dignity of risk, advocacy, and choice and control.
- Governance and operational management including risk management, continuous improvement, information management, incident management and complaints handling.
- Provision of supports including service agreements, support planning, assessment and transitions.
- Support provision environment including safety, infection control, medication, mealtime management and waste.
- Staff and participant files, the two places auditors sample hardest.
Verification or certification: which audit are you facing?
The supports you register for decide how deep the audit goes. Providers delivering lower risk supports usually face a verification audit, which is largely a review of documents. Providers delivering higher risk supports face certification, which adds interviews, site visits and file sampling on top of the document review.
Certification providers are also assessed against supplementary modules on top of the Core Module. If you deliver supported independent living, behaviour support, specialised support coordination, early childhood supports or specialist disability accommodation, expect an extra layer of requirements. Our supplementary modules cover each of those on its own, and the provider packages bundle the Core Module with the modules a given provider type actually needs.
Where providers usually come unstuck
Almost nobody fails an audit because they have no policies. They come unstuck on evidence and traceability.
- Policy without proof. The policy exists, but there is no completed register, no meeting minutes and no signed record showing it was ever used.
- Nothing mapped. The auditor cannot see which document answers which indicator, so everything gets questioned.
- Staff files. Missing worker screening, missing induction records, no evidence of completed training. Our training and induction courses close that gap with certificates you can file.
- Participant files. Agreements and plans that vary from file to file, or are not signed and dated.
- Module gaps. Core Module in good shape, supplementary module barely started.
If you work through the checklist and find gaps you cannot close before your audit date, an internal audit or mock audit gives you an outside read before your auditor forms one. If the gap is the documents themselves, that is what we write.
Frequently asked questions
Is the checklist actually free?
Yes. Enter your details and the PDF downloads immediately, no payment and no trial.
Does it work for a new registration and for renewal?
Both. New applicants use it to see the full scope of what they need to build. Existing providers use it before mid-term audits and recertification to find what has drifted since last time.
What if I find gaps I cannot close myself?
That is the usual outcome, and it is the point of doing it early. Veyora writes the policies, procedures, registers and templates for you, mapped to the Practice Standards. See how it works or browse the packages.
Do you deal with the auditor for us?
We do not attend as your representative, but our audit preparation coaching walks you through what will be asked and how to answer it.
Is Veyora part of the NDIS Commission?
No. Veyora is an independent provider of documentation, training and audit support. We are not affiliated with the NDIS Quality and Safeguards Commission and we are not an approved quality auditor.